Life Hope

Code of Conduct — Life Hope

Effective Date: [EFFECTIVE DATE]

Last Updated: [EFFECTIVE DATE]

1. Introduction

This Code of Conduct ("Code") sets out the rules of behavior that all members of Life Hope agree to follow. By becoming a member of Life Hope LLC ("Life Hope"), a Utah Private Membership Organization that operates the Life Hope private membership platform (the "Life Hope Platform"), you agree to comply with this Code in full.

This Code works together with our Terms of Service, Privacy Policy, and Member Agreement. All four documents together govern your participation in the Life Hope Platform.

2. The Foundation: Passive Solicitation

Life Hope operates on a principle of passive solicitation.

Passive solicitation means displaying your Life Hope membership badge visibly but quietly — like wearing a name tag, a button, or a sticker. People who notice it may choose to scan your QR code. People who don't notice it walk past without any interaction. You do not direct attention to your badge, ask people to scan it, or engage anyone in conversation about it.

This is what makes Life Hope different from traditional street solicitation. It is what protects you legally and what protects the platform. Every rule in this Code flows from this principle.

3. Required Member Behavior

When wearing or displaying your Life Hope membership badge in public, you agree to:

  • Display your badge visibly but passively — pin it on your clothing, hang it from a lanyard, or place it in a clearly visible spot. Do not point at it, hold it up to people, or wave it around.
  • Allow people to engage on their own initiative — let people approach, look, and scan if they choose. Do not initiate the interaction.
  • Be respectful and brief in any acknowledgment — if someone scans your code or speaks to you, a simple "thank you" is appropriate. Do not extend the conversation or solicit further.
  • Comply with all local laws governing your presence in public spaces, including laws regarding loitering, camping, public order, and trespass.
  • Respect the instructions of property owners — if you are on private property and the owner asks you to leave, leave promptly.
  • Maintain physical distance from individuals — do not approach closer than a comfortable conversational distance, and do not enter anyone's personal space without invitation.

4. Prohibited Behavior

You agree NOT to engage in any of the following behaviors while displaying or wearing a Life Hope badge:

4.1 Active Solicitation

  • Approaching individuals to verbally request that they scan your code
  • Verbally asking for support, money, or assistance
  • Pointing at your badge or drawing attention to it
  • Holding up your badge in front of any individual

4.2 Aggressive or Coercive Conduct

  • Blocking or interfering with the free passage of any pedestrian or vehicle
  • Following or pursuing individuals who have declined to engage or who have walked away
  • Making threatening, intimidating, or menacing gestures or statements
  • Using profane, abusive, or hostile language toward any individual
  • Touching any person without their explicit consent
  • Soliciting in a manner that causes a reasonable person to fear for their safety

4.3 Captive Audience Solicitation

You agree NOT to display your badge in a manner that targets people who cannot easily walk away. This includes:

  • Soliciting people waiting in lines (banks, ATMs, transit stops, store checkout)
  • Soliciting people seated at outdoor restaurant or cafe tables
  • Soliciting people in vehicles stopped at intersections or in traffic
  • Soliciting people inside restaurants, stores, or other indoor businesses without the owner's permission
  • Soliciting passengers on public transit, taxis, rideshares, or similar enclosed spaces

4.4 Trespass and Private Property Violations

  • Soliciting on private property without the property owner's explicit permission
  • Refusing to leave private property when asked
  • Soliciting on commercial property without complying with the property owner's posted rules

4.5 Misrepresentation and Fraud

  • Misrepresenting your identity, age, or personal circumstances
  • Using a photograph that is not a true and recent likeness of you
  • Submitting a false or fabricated personal story
  • Claiming nonprofit, charitable, or government affiliation that you do not have
  • Claiming that transfers received are tax-deductible (they are not)

4.6 Account Misuse

  • Creating more than one Life Hope account
  • Allowing another person to use your Life Hope account
  • Using a Life Hope account that belongs to another person
  • Using your account to solicit support on behalf of any other person or organization

4.7 Public Disturbance

  • Soliciting while under the influence of substances in a manner that creates a public disturbance
  • Engaging in disorderly conduct while wearing or displaying your badge
  • Violating any local ordinance regarding public conduct, noise, or order while displaying your badge

4.8 Unlawful Conduct

  • Engaging in any conduct that constitutes aggressive panhandling, disorderly conduct, harassment, obstruction, or related violations under applicable local, state, or federal law
  • Using the Life Hope Platform or your membership in any manner that violates any applicable law

5. Truthfulness Requirements

Your member profile must be truthful and accurate. You agree that:

  • Your photograph is a recent, true likeness of you (taken within the past 12 months)
  • Your personal story describes your actual circumstances honestly, without exaggeration, fabrication, or material omission
  • Your name as listed on your account is your real legal name
  • Your contact information (email, phone, address) is current and accurate
  • Your responses to membership questionnaires are honest and complete

You agree to promptly update your profile if any of the above changes materially.

Misrepresentation of any of the above is grounds for immediate termination of membership.

6. Reporting Violations

6.1 How to Report

If you witness or experience a violation of this Code by a Life Hope member, please report it to:

ourlifehope@gmail.com

Use the subject line "Code of Conduct Report" to help us route your message efficiently.

Please include:

  • Date, time, and location of the incident
  • A description of what happened
  • The member's name or LH account number, if known
  • Your contact information (so we can follow up if needed)
  • Any supporting evidence (photographs, video, witness contacts), if available

Reports may be submitted by members, by individuals who encountered a member in public, or by anyone else with relevant information.

6.2 Anonymity and Retaliation

You may report violations anonymously, though anonymous reports may be harder to investigate. Life Hope will not retaliate against any member who reports a suspected violation in good faith.

6.3 Confidentiality

To the extent possible, Life Hope will keep the identity of reporters confidential. In some cases (such as cooperation with law enforcement), confidentiality may not be possible.

7. Enforcement

7.1 Discretionary Enforcement

Life Hope investigates reported violations and determines appropriate action at its sole discretion. Enforcement is not a fixed ladder — Life Hope considers each situation on its merits.

7.2 Factors Considered

In determining the appropriate response to a violation, Life Hope considers:

  • Severity of the alleged violation
  • Intent of the member (accidental, negligent, or deliberate)
  • Pattern of behavior (first incident vs. repeated violations)
  • Harm caused to other members, to the public, or to Life Hope's reputation
  • Member's response to inquiry (cooperation vs. denial or evasion)
  • Member's history of prior compliance or violations
  • Evidence available (witness accounts, photographs, video, documents)
  • Legal implications (whether the conduct potentially violates applicable law)

7.3 Possible Actions

Depending on the factors above, Life Hope may take one or more of the following actions:

  • Written warning with member education on the Code of Conduct
  • Temporary suspension of membership privileges for a defined period
  • Pause on payouts pending investigation
  • Permanent termination of membership
  • Forfeiture of pending transfers (returned to supporting members or retained by Life Hope)
  • Referral to law enforcement for conduct that violates applicable law
  • Civil action to recover damages or enforce contractual obligations

7.4 Final Determination

Life Hope's enforcement determinations are final. Members may submit a single written appeal within 14 days of being notified of an enforcement action. The appeal will be reviewed and a final decision communicated within 30 days. After Life Hope's final decision, no further appeals are available.

7.5 No Refund of Service Fees

Service fees previously paid to Life Hope are non-refundable, regardless of any enforcement action.

8. Serious Violations

The following violations are considered especially serious and typically result in immediate permanent termination, regardless of prior history:

  • Physical assault or threats of physical harm
  • Sexual harassment or assault
  • Fraud or identity theft
  • Use of Life Hope to facilitate illegal activity
  • Repeated aggressive solicitation after warning
  • Endangering minors or other vulnerable persons
  • Doxxing, stalking, or coordinated harassment of any person
  • Coordinated abuse with other members against any person or against Life Hope

For these violations, Life Hope may also pursue any available civil or criminal remedies, including reporting to law enforcement.

9. Member's Own Legal Responsibility

This Code of Conduct does not relieve members of their own legal responsibility for their conduct. If a member engages in conduct that violates local, state, or federal law, the member remains solely responsible for the legal consequences of that conduct. Life Hope is not responsible for any criminal charges, civil claims, fines, or other legal consequences that result from a member's conduct.

A member's violation of this Code may also constitute a violation of applicable law, but compliance with this Code does not guarantee compliance with applicable law. Members are responsible for knowing and following the laws of the jurisdictions in which they display their badge.

10. Updates to This Code

Life Hope may update this Code from time to time. Material changes will be communicated by posting the updated Code on the Life Hope website and updating the "Effective Date" above. Continued use of the Life Hope Platform after changes take effect constitutes acceptance of the updated Code.

11. Contact

For questions about this Code of Conduct, please contact:

Life Hope LLC Utah, USA ourlifehope@gmail.com

For reports of suspected violations, use the subject line "Code of Conduct Report" when emailing.

End of Code of Conduct